THE VALUE OF OUTSOURCING SERVICES
In today’s business environment, organizations are increasingly outsourcing daily operations to specialized service providers to optimize costs. The concept is simple: entrust support functions to experienced partners who combine operational expertise with cost-saving efficiencies to enhance outcomes while reducing expenses.
Our integrated enterprise enables clients to achieve superior service levels while realizing substantial budget savings. By leveraging our resources and economies of scale, we implement strategies that deliver measurable value. The cost of partnering with us is offset by the significant savings generated through our comprehensive suite of internal services.
Our integrated enterprise enables clients to achieve superior service levels while realizing substantial budget savings. By leveraging our resources and economies of scale, we implement strategies that deliver measurable value. The cost of partnering with us is offset by the significant savings generated through our comprehensive suite of internal services.
Single Source Partner
HV - Comprehensive Condo Services Delivered by a Single Partner
When a condominium board evaluates the extensive needs of their community, the requirements often span a wide array of essential services. These demands typically require the hiring and coordination of multiple providers. This can be complex, inefficient and costly. This is why Hudson Valley’s single source solution stands out.
Hudson Valley uniquely stands apart as the only provider capable of delivering all the services listed below under one comprehensive partnership, including specialized solutions like banking and capital funding. This integrated approach ensures seamless execution, reduced administrative burden, and unmatched value for our clients.
1 Management
a) Collection of fees and assessments / Banking Operating
b) Budgeting and Long-Range Planning.
c) Oversight of emergency and regular repairs
d) Employee and Vendor supervision
e) Negotiating Service Contracts with focus on Means and Methods.
f) 24/7 emergency services availability / Data protection and records maintenance
2 Administrative
a) Client communication and correspondence
b) Financial statements preparation / Tax return and audit coordination
c) Board meeting facilitation – Monthly and Annual
d) Insurance coordination and management for Community and Vendors,
e) Legal activity administration and By-Laws, Rules and regulations updates
3 Summer Landscaping and Grounds Maintenance
a) Spring cleanup, foundation beds maintenance
b) Tree and Shrub pruning and maintenance.
c) Mulch application to foundations and common areas
d) Lawn application - care and fertilization
e) Fall cleanup and leaf removal
f) Gutter Cleaning & window Washing
4 Winter Snow Removal
a) Snow plowing for roads and walkways
b) De-icing and salt application / Ice melt bucket provision
c) Snow damage repair (e.g., lawns and buildings)
d) Cold patch and asphalt repair
e) Snow pile trucking in extreme cases
5 Break Fix Maintenance & Service Calls
a) General Unit Owner service requests – Beehives, lightbulbs
b) Water intrusion repairs and water proofing
c) Siding and Trim Repairs / Shingle replacements
d) Trash Bin Repairs / mailbox repairs / Street sign replacements
6 Grounds Beautification
a) Large Tree Pruning and takedown
b) New Plantings of shrubs and flowers
c) Street sign replacements
When a condominium board evaluates the extensive needs of their community, the requirements often span a wide array of essential services. These demands typically require the hiring and coordination of multiple providers. This can be complex, inefficient and costly. This is why Hudson Valley’s single source solution stands out.
Hudson Valley uniquely stands apart as the only provider capable of delivering all the services listed below under one comprehensive partnership, including specialized solutions like banking and capital funding. This integrated approach ensures seamless execution, reduced administrative burden, and unmatched value for our clients.
1 Management
a) Collection of fees and assessments / Banking Operating
b) Budgeting and Long-Range Planning.
c) Oversight of emergency and regular repairs
d) Employee and Vendor supervision
e) Negotiating Service Contracts with focus on Means and Methods.
f) 24/7 emergency services availability / Data protection and records maintenance
2 Administrative
a) Client communication and correspondence
b) Financial statements preparation / Tax return and audit coordination
c) Board meeting facilitation – Monthly and Annual
d) Insurance coordination and management for Community and Vendors,
e) Legal activity administration and By-Laws, Rules and regulations updates
3 Summer Landscaping and Grounds Maintenance
a) Spring cleanup, foundation beds maintenance
b) Tree and Shrub pruning and maintenance.
c) Mulch application to foundations and common areas
d) Lawn application - care and fertilization
e) Fall cleanup and leaf removal
f) Gutter Cleaning & window Washing
4 Winter Snow Removal
a) Snow plowing for roads and walkways
b) De-icing and salt application / Ice melt bucket provision
c) Snow damage repair (e.g., lawns and buildings)
d) Cold patch and asphalt repair
e) Snow pile trucking in extreme cases
5 Break Fix Maintenance & Service Calls
a) General Unit Owner service requests – Beehives, lightbulbs
b) Water intrusion repairs and water proofing
c) Siding and Trim Repairs / Shingle replacements
d) Trash Bin Repairs / mailbox repairs / Street sign replacements
6 Grounds Beautification
a) Large Tree Pruning and takedown
b) New Plantings of shrubs and flowers
c) Street sign replacements
Providing value in the real-estate services business is our strength.
VALUE is maximized through the effective application of many elements; our people, experience, skills, tools and processes all of which are wrapped in a blanket of partnership with our clients. However, that partnership must extend outside the present parties, it needs to include a solid working relationships with vendors, local government, State Regulators, and most important, the people and families that invested their financial resources in their home and community.
WE TAKE A LOGICAL STRUCTURED APPROACH TO PROBLEM SOLVING
- Identify and Document the problem or challenge.
- Analyze the symptoms down to the root cause.
- Develop a plan with clear objectives that addresses all aspects of our analysis
- Execute the plan while at the same time providing oversight
- Measure the results achieved throughout the process against our pre-defined objective
- Modify and adjust any of the steps listed above to achieve optimum results.
Account Managers - Each of our clients is assigned an experienced Account Manager and a back-up. Their mission is to provide total client satisfaction. We have provided our staff with state of the art software and hardware, including many other remote capabilities. These productivity tools allow our Account managers to devote more time to servicing our clients. Responsibilities include:
- Supervise client staff in their daily activities;
- engage maintenance personnel and other outside contractors as required in client By-Laws.
- Ensure all third party providers meet the specified service level agreements.
- Recommend maintenance programs and capital improvements initiatives.
- Maintain an adequate level of maintenance supplies and equipment.
- Solicit and render opinions on contract proposals for major capital improvements and supervise work.
- Respond to all owner/shareholder complaints and inquiries and refer any unwarranted, improper or unusual requests to the Board for action.
- Comply with all Local and State requirements regarding inspections, permits, tests, etc.
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AREAS WE SERVICE
- Westchester County NY
- Putnam County NY
- Dutchess County
- Fairfield
