THE VALUE OF OUTSOURCING SERVICES

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In today's environment, business entities and institutions of all types and sizes are finding that they can become more cost efficient by transferring the day-to-day management of certain support functions to outside business partners. The theory of outsourcing is simple: delegate support services to an experienced service provider; and use the cost savings and operating efficiencies to improve the overall living standards of your community. The execution of this standard enables our clients to receive a higher level of service while achieving a significant savings of their budgetary resources. We are able to execute this strategy by leveraging our size and resources to create beneficial economies of scale. That means that the overall cost of our relationship is offset by the savings we achieve through our broad range of services.

MMS = MANAGEMENT x MAINTENANCE = SOLUTIONS 

Management alone is not the answer to our clients problems.

McGrath Management's service arm (Hudson Valley Site Management Inc.) directly owns and maintains a fleet of trucks, specialized equipment, tools and employs a staff of more than 80 full-time and part-time, experienced professionals that can deliver the full spectrum of services your community requires.  
 
Professional property management requires a well-trained, motivated, and experienced staff of professionals. They must be equipped with the most modern back-up and support tools available. Our investments in  infrastructure and technology includes a state of the art server platform to deliver performance. For our clients data protection, our back up and recovery systems include RAID storage and mirroring functionality with real-time off site back-up. We protect our business because it is our clients life line.  
 
MMS provides complete and extensive property management services, including detailed financial reports, lease administration, marketing and advertising campaigns, procurement of services, preventive and recurring maintenance, capital improvement management, energy conservation programs, legal compliance programs, emergency procedures, payroll services, and tenant relations management.  

Providing value in the real-estate services business is our strength.

VALUE is maximized through the effective application of many elements; our people, experience, skills, tools and processes all of which are wrapped in a blanket of partnership with our clients. However, that partnership must extend outside the present parties, it needs to include a solid working relationships with vendors, local government, State Regulators, and most important, the people and families that invested their financial resources in their home and community.

WE TAKE A LOGICAL AND STRUCTURAL
APPROACH TO PROBLEM SOLVING

• Identify and Document  the problem or challenge.
• Analyze  the symptoms down to the root cause.
• Develop a plan with clear objectives that addresses all aspects of our analysis
• Execute the plan while at the same time providing oversight
• Measure the results achieved throughout the process against our pre-defined objective
• Modify and adjust any of the steps listed above to achieve optimum results.  

Account Managers - Each of our clients is assigned an experienced Account Manager and a back-up. Their mission is to provide total client satisfaction. We have provided our staff with state of the art software and hardware, including many other remote capabilities. These productivity tools allow our Account managers to devote more time to servicing our clients. Responsibilities include:

• Supervise client staff in their daily activities;
  
• engage maintenance personnel and other outside contractors as required in client By-Laws.
  
• Ensure all third party providers meet the specified service level agreements.
• Recommend maintenance programs and capital improvements initiatives.
• Maintain an adequate level of maintenance supplies and equipment.
• Solicit and render opinions on contract proposals for major capital improvements and supervise work.
• Respond to all owner/shareholder complaints and inquiries and refer any unwarranted, improper or unusual requests to the Board for action.
• Comply with all Local and State requirements regarding inspections, permits, tests, etc.

We combine experienced and efficient management skills with expert maintenance and repair services. The benefit to our clients and owners is that the management of the finances and the maintenance of the property remain synchronized and efficient with full accountability.  

Most competitors provided basic financial and back office services. However, Our clients spend 70% of their resources on other services. Its in the delivery of those services that the combination of McGrath & Hudson Valley delivers a compelling value proposition. See below and compare our in-house capabilities Vs. any other management company : 
 

Category	McGrath & HVSM	Most Other Firms
Number of employees	80 +	5 Average
​Professional Consulting	YES	NO
Landscaping Services	YES	NO
Snow Removal	YES	NO
	YES	NO
Tree Pruning and Takedown	​YES	NO
Siding Repairs	YES	NO
Carpentry	YES	NO
Painting	​YES	​NO
Drainage Repairs​	​YES	NO
Trucks and Equipment	​YES	NO
Beautification Services	​YES	NO
Cleaning Services	​YES	​NO

AREAS WE SERVICE

• Westchester County NY
  • White Plains, Rye, Port Chester, Tarrytown, Sleepy Hollow, Ossining, Croton, Briarcliff Manor
  • New Rochelle, Harrison, Scarsdale, Irvington
  • Armonk, Bedford, Mt. Kisco, Greenwich, South Salem, Croton Falls,
  • Somers, Yorktown, Cortlandt, Peekskill, North Salem, Waccubucc 
• Putnam County NY
  • Brewster, Carmel, Patterson, Pawling, Coldspring, Vista,
• Dutchess County
  • Fishkill, East Fishkill, Beekman,
• Fairfield
  • Greenwich, Stamford, Trumble