THE VALUE OF OUTSOURCING SERVICES

In today's business environment, all entities and institutions are finding that they can become more cost efficient by transferring the day-to-day functions to specialized outside business partners. The theory of outsourcing is simple: delegate support services to an experienced service provider; and use "their" cost saving leverage and operating efficiencies to improve "your" overall living standard at a reduced cost. Our combined enterprise of HVCM and HVSM enables our clients to receive a higher level of service while achieving a significant savings off their budgetary resources. We are able to execute your strategy by leveraging our resources to create beneficial economies of scale for our clients. That means that the overall cost of our relationship is offset by the savings we achieve through our broad range of internal services capabilities. 

Management alone is not the answer to our clients problems.

The Hudson Valley group of companies directly owns a fleet of trucks, specialized equipment, tools and employs a staff of more than 90 full-time and part-time, experienced professionals that can deliver the full portfolio of services any community requires.  
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WHY
  • Professional property management requires a well-trained, motivated, and experienced staff of professionals. They must be equipped with the most modern back-up and support tools available. Our investments in  infrastructure and technology includes a state-of-the-art server platform to deliver performance. For our clients data protection, our back up and recovery systems include RAID storage and mirroring functionality with real-time off site back-up. We protect our business because it is our clients life line.    
We provide a complete and extensive property management solution, including detailed financial reports, lease administration, marketing and advertising campaigns, procurement of services, preventive and recurring maintenance, capital improvement management, energy conservation programs, legal compliance programs, emergency procedures, payroll services, and tenant relations management.  

Visit HVSMCorp.com to learn more about the site services we offer.
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Providing value in the real-estate services business is our strength.

VALUE is maximized through the effective application of many elements; our people, experience, skills, tools and processes all of which are wrapped in a blanket of partnership with our clients. However, that partnership must extend outside the present parties, it needs to include a solid working relationships with vendors, local government, State Regulators, and most important, the people and families that invested their financial resources in their home and community.

WE TAKE A LOGICAL STRUCTURED APPROACH TO PROBLEM SOLVING


  • Identify and Document  the problem or challenge.
  • Analyze  the symptoms down to the root cause.
  • Develop a plan with clear objectives that addresses all aspects of our analysis
  • Execute the plan while at the same time providing oversight
  • Measure the results achieved throughout the process against our pre-defined objective
  • Modify and adjust any of the steps listed above to achieve optimum results.  

Account Managers - Each of our clients is assigned an experienced Account Manager and a back-up. Their mission is to provide total client satisfaction. We have provided our staff with state of the art software and hardware, including many other remote capabilities. These productivity tools allow our Account managers to devote more time to servicing our clients. Responsibilities include:
  • Supervise client staff in their daily activities;
  • engage maintenance personnel and other outside contractors as required in client By-Laws.
  • Ensure all third party providers meet the specified service level agreements.
  • Recommend maintenance programs and capital improvements initiatives.
  • Maintain an adequate level of maintenance supplies and equipment.
  • Solicit and render opinions on contract proposals for major capital improvements and supervise work.
  • Respond to all owner/shareholder complaints and inquiries and refer any unwarranted, improper or unusual requests to the Board for action.
  • Comply with all Local and State requirements regarding inspections, permits, tests, etc.
We combine experienced and efficient management skills with expert maintenance and repair services. The benefit to our clients and owners is that the management of the finances and the maintenance of the property remain synchronized and efficient with full accountability.  
Most "Property Managers" provided basic financial and back office services. However, Our clients spend 95% of their resources services outside of basic management. Its in the delivery of total services that our combined firm delivers a compelling value proposition. 

See below and compare our in-house capabilities Vs. any other single competitor : 
 
Category
Hudson Valley 
Most Other Firms
Total employees
90 +
5 Average
​Professional Consulting
YES
NO
Landscaping Services
YES
NO
Snow Removal
YES
NO
Renovation Services
YES
NO
Tree Pruning Maint  
​YES
NO
Siding Repairs
YES
NO
Carpentry
YES
NO
Painting
​YES
​NO
Drainage Repairs​
​YES
NO
Trucks and Equipment
​YES
NO
Beautification Services
​YES
NO
Cleaning Services
​YES
​NO

AREAS WE SERVICE

  • Westchester County NY
    • White Plains, Rye, Port Chester, Tarrytown, Sleepy Hollow, Ossining, Croton, Briarcliff Manor
    • New Rochelle, Harrison, Scarsdale, Irvington
    • Armonk, Bedford, Mt. Kisco, Greenwich, South Salem, Croton Falls,
    • Somers, Yorktown, Cortlandt, Peekskill, North Salem, Waccubucc 
  • Putnam County NY
    • Brewster, Carmel, Patterson, Pawling, Coldspring, Vista,
  • Dutchess County
    • Fishkill, East Fishkill, Beekman,
  • Fairfield
    • Greenwich, Stamford, Trumble